Shipping policy
Thank you for shopping with AL JUHRA. We aim to process and deliver your orders as quickly as possible.
Order Processing
Orders are generally processed within 2–5 business days after confirmation.
Customized or made-to-order products may require additional processing time.
Delivery Time
Estimated delivery time may vary depending on your location and courier service.
For orders within Pakistan, delivery generally takes approximately 3–7 business days after dispatch.
Please note that delivery times may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges will be displayed at checkout or communicated to the customer before order confirmation.
Order Tracking
Where available, customers may receive tracking information after their order has been dispatched.
Incorrect Address
Customers are responsible for providing the correct shipping address and contact information. AL JUHRA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact us. We will work with the courier service to assist you.
For shipping-related questions, contact:
Email: aljuhracollection@gmail.com